Privacy policy

 

Privacy Policy

Thank you for visiting Elaraa by Navya. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

  • Personal Information: When you place an order or register on our site, we collect personal information such as your name, email address, mailing address, phone number, and payment details.

  • Order Information: We collect information related to your orders, including the products purchased, order history, and shipping details.

  • Communications: If you contact us directly, we may collect information such as your name, email address, and the contents of your message.

  • Website Usage: We collect information about how you interact with our website, including IP addresses, browser type, pages visited, and timestamps.

How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.

  • Improving Our Services: We may use your information to improve our website, products, and services based on your feedback and usage patterns.

  • Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates that we think you may find interesting.

  • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., shipping companies, payment processors).

  • Legal Requirements: We may disclose your information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

  • Marketing Communications: You can opt out of receiving marketing emails from us at any time by following the unsubscribe instructions included in the emails or by contacting us directly.

  • Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account on our website or by contacting us.

Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at elaraabusiness@gmail.com.

By using our website and providing your information, you consent to the collection and use of information as outlined in this Privacy Policy.

Last updated: 22nd July 2024